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Buyer protection

What guarantees can I get?

Everyone who shops on MOWTE receives the following guarantees:

  • Full Refund
    if you don’t receive your order

    You will get a full refund if your order does not arrive within the delivery time.

  • Refund or Keep
    items not as described

    If your item is significantly different from product description, you can return the product for a full refund or can choose to get a partial refund and keep the product.

  • Longer Protection
    +15 days

    You get 7extra days to make a refund request after your order has been completed.

  • Returns Extra
    Faultless Goods

    You can return any product you have bought, even those in perfect condition.The buyer pays the return shipping costs.